Terms and
Conditions
The following
Terms and Conditions apply to all transactions on the Hellomoto.store web site.
Please scroll through this screen, read them carefully and print a copy for
future reference.
Trademarks
Trademarks belong to respective trademark owners. Any use of owners’
trademarks are purely for reference purposes and not used to identify the
source of the trademarked goods; used to describe the aftermarket goods and
compatibility of the aftermarket goods.
Hellomoto.store
does not have an affiliation or agreement with any displayed companies, nor the
authority to reproduce their logos. Any company or product logos displayed on
this site are the property and/or registered trademarks of their respective
owners, and are provided as a convenience only for their lawful use by owners,
dealers, agents, resellers, and sponsorship recipients. It is the expressed
intent of Hellomoto.store that lawful reproduction of the aforementioned
designs shall be the sole responsibility of the purchaser. Purchase of any
product from Hellomoto.store is not authorization for the use of any specific
logo or trademark. By clicking the "Add to Cart" button you convey to
Hellomoto.store you have authority (if required) to use the above artwork.
Pricing & Availability
All product prices are mainly in US$ and are inclusive of delivery for most
countries. We reserve the right to change any advertised price before accepting
an order. Items with a previous price refer to the prices we have
previously sold the same product. All products are subject to availability and
may be withdrawn at any time. If your order cannot be fulfilled you will be
offered an alternative or given a refund for the unavailable product(s).
Images
Product images are for illustrative purposes only and may differ from the
actual product. Due to differences in monitors, colours of products may also
appear different to those shown on the site. The images on Hellomoto.store are
copyright protected, but may be used on the condition that the user credits the
source of the picture © Hellomoto.store.
Products Details
Some products may have an associated image or photo. These are for reference
only and should be considered illustrative.
Delivery
We are able to deliver to most countries. If for some reason we are unable to
fulfil your order due to geographical location, we will provide a full refund
where payment has already been made. Due to the nature of ordering on the
Internet it is not possible for you to specify a delivery date. For larger
orders, please make sure someone will be available to take delivery of your
parcel.
Order Payment
Payment online can be made using those methods supported by Paypal. Payment
will be debited from your account before despatch of your purchase. We will
take all reasonable care, in so far as it is our power to do so, to keep the
details of your order and payment secure. However, in the absence of negligence
on our part we cannot be held liable for any loss you may suffer if a third
party procures unauthorised access to any data you provide when accessing or
ordering from Hellomoto.store.
Due to our delivery prices differing from country to country, it is imperative
that you choose the correct delivery location when placing an order; failure to
do so will mean the order is cancelled.
International
Shipping Disclaimer
The buyer are responsible for any VAT, tariff, duty, taxes, handling fees,
customs clearance charges, etc. required by your country for importing consumer
goods. We do not collect this beforehand, and cannot give you an estimate of
the cost - charges vary around the world.
As an international consumer, please do your research to ensure there are no
surprise charges when clearing your package through customs, and to have an
idea of what the additional cost may be. If you are unfamiliar with customs
fees and charges, please speak to your local postal or customs office for more
information. It is your full responsibility to verify the customs, duties
charges, and procedures in your country prior to placing your order.
If customs fees and charges are refused at the time of delivery, your order
will be returned and you will not receive a refund for shipment costs.
Cancellation of
Orders
Except at the busiest time of the year, e.g. Christmas, and Chinese New Year,
orders of parts and accessories are normally despatched to you within 1 week
after order receipt by us. For fairings, it takes at least 7 business days to
paint and 3 more days to arrive at your doorstep. You will be charged for
additional costs if you wish to cancel your order, and you must do so by email.
All goods returned
must be unused, unopened and in the same condition as they were originally
despatched from Hellomoto.store. We will not accept any unreasonable exchanges or refunds for used items or items that are not in the same condition as when we shipped them (unless the item is defective).
You must contact us by email to confirm which items are being returned. You will be required to pay the cost of returning the goods. There will be no refund on the cost of returning the goods, (unless the item is faulty). Any free gifts associated with an item must be returned at the same time. Please return them to the address provided, along with a note of your details and the reason for return. Refunds will be made to the original charged account within 14 days of receipt of the returned goods.